Mercedes Steering Column Fault – Engine Non Start

Proud to be the most reviewed auto locksmith company in the UK

Excellent
4.9 Avg 1478 Reviews
Peter Amakye
Excellent service from start to finish. Responded to my request for a quote within half an hour (on a Sunday evening) and had a full key replacement on monday. Can't thank you enough
Julio Almeda
Great customer service, efficient work. Our key man was very friendly and attentive, resolved two problems in one go. Definitely saving your contact for future recoveries.Many thanksMurilo Ambiel
James
After a long long a good service was provided
Michael
Having misslaid my spare remote keyless fob, I was very impressed with the speed that Car Key Solutions came to my aid. All done within a matter of a few hours, well done.
Vasileios Koutsoumpos
Good communication and customer care. I had to wait for a bit longer to get my key done.. good professionals though
Anonymous
Great service
Matt Buchanan
Excellent service - very happy!
Anonymous
Very helpful and professional trained staff. Price was reasonable with a Year’s warranty. I had a problem with the key they came and done it same day.I can recommend key solutions LTD to all for they good service
Anonymous
Helpful and friendly service. Convenient and informative solution to a problem all carried out on my doorstep. What more could you want.
Anonymous
Easy to find and book. Good technician , did the job, explained everything and ensured working before he left.
James Law
Friendly and competent service
Anthony Ogogo
Very good, very thorough.
Annais Prestidge
Easy process, technician was quick and polite.
Anonymous
Very happy appreciate it good experience
LandBeasts Automobile Classica
Great service. Prompt. Good communication and Chris was great. We have said thanks with a photo on our page Landbeasts Facebook.
Anonymous
Courteous and efficient. Thank you.
Anonymous
Very quick entry into car, although seemed quite expensive was quoted £100-140, took 5 minutes to unlock and was charged £150
Anonymous
Thank you so much
MRs Phyllis Annon-Boucher
Great, efficient service. At an outstanding price. Got my key for my Mercedes in less than a hour.
Anonymous
Good Service
Mr Andrew
Company providing best service !
Denise Drew
I had been meaning to get a second fob key done but BMW quoted me £360 where as CKS quoted me £230 if I went to their workshop which I did and all was sorted. Victoria who was helpful by keeping me informed with up dates I would defiantly recommend this service.
Ms Tania Michael
Exellent service. Engineer very polite& friendly. Would recomend to others.
Shef Scott
Very polite guy turned up and gained access to my locked van very quickly. Thanks
Anonymous
Pricey but worth it, great service
ROY CURTIS
Turnt up within the hour and got me into car within 15mins.Excellent
Anonymous
From the first contact via email with Car Key Solutions I found their service to be responsive, speedy, thorough and very professional. The technician did an excellent job on-site. Will happily recommend this company to anybody. Thanks CKS, Mr. C.
Anonymous
Quick call out response, fixed problem, super efficient and polite.
Ms Irene
Just want to thank you for an outstanding service. Please pass on my thanks to the technician, he was extremely professional.Irene
Neil C, London
Incredibly helpful when we were in a jam. Swift response time, very easy to work with. Would highly recommend!
Oli
Very quick and professional
MR EDY STANLEY
The man turned up exactly on time, and he wasted no time getting on with the job. The van was fully equipped with everything to complete any job he was given. His phrase was “trust me “ and he only completed the job of getting my daughters car back on the road, when he was satisfied, it was ready to hand it back to me. Although a little expensive, I suspect it would have cost a lot more getting Mercedes to come out and do it. More than happy to use them again if unfortunately a situation like that were to happen again.
Karen
Brilliant service. Prompt and efficient. My engineer was very polite and I would recommend this service. Many thanks
Mr Gagan
Excellent service and excellent key maker very nice talking Regarding Gagandeep singh
GORMLEY STONE MARBLES & GRANIT LTD
Knowledgeable and very polite engineer. He also called saying he is running late and he was just in at the same he said he will.
Vladimir
Very good service. Thanks
Eileen Pollard
Very prompt service. Young man was very polite and explained everything perfectly and also very thorough. Showed me how everything now worked properly. I also received phone call to say there may be a delay due to traffic (which wasn't a problem for me) but it was nice to be informed. All round, very satisfied and would recommend.
Anonymous
It was absolutely fantastic service. My only car key broke and I was stuck on a Sunday morning. Spoke to them on the phone and van man arrived almost at the said time and made a new car key for me. Very good service! Hope I don’t have to use them again but would highly recommend !!
Dan Tabony
Excellent service from the technician, who was friendly and knowledgeable, and was kept up to date with his arrival from Victoria who was very professional and a pleasure to talk to
Ms Zuccareli Delfine
Very flexible and professional. I used them before and was very satisfied that is why I called them again. My car had problem with the OBD reader and it took them longer than expected but they didn't charged me more. I will definitely use them again.

Do you have these symptoms with your Mercedes?

  • You need to turn key in the ignition several times before lights turn on dashboard
  • Key turns in ignition but no dashboard lights
  • Steering is locked on with key in ignition
  • Steering lock is OFF with no key in ignition
  • After having a flat battery or jump starting the car one of the above is happening resulting in NOT BEING ABLE TO START THE ENGINE

Models affected

Did you check?

  • Spare key
  • Battery is fully charged

What to do now?

Firstly you have to recover the vehicle to an appropriate car repairer equipped with right diagnostic equipment in order to assess the situation and carry out the repair.

After diagnostic, they will say it’s either Electronic Ignition Switch (EIS) or Electronic Steering Lock (ESL) fault, or may advise on changing both units, and maybe even the keys.

If the column lock is on, some will insist on replacing the complete steering column!

The actual problem is the STEERING COLUMN LOCK MODULE.

That could mean a big cost and massive inconvenience, but we have a better solution for you!

We stock Mercedes steering column lock units (ESL) and Mercedes remote keys in the new style chrome finish, provided with a same day service.

If you notice your steering lock starting to fail, perhaps it’s taking a few attempts before the ignition switches on, maybe you hear an unusual clicking noise coming from the steering lock when inserting the key or when removed from the ignition switch (EIS). If so, it’s advisable that you have it checked to avoid the inconvenience of being stuck with the car following a complete failure of the ESL. Replacement of Mercedes steering column lock while the vehicle is still running can be provided at a discounted cost if you book the service in advance and come to us at our premises in Finchley Central (N3 2QG).

Here at Car Keys Solutions we have developed a procedure that enables us to replace and program your faulty steering lock using state-of-the-art programming equipment on the spot. The programming procedure at a main dealer will take several days due to the ‘green key’ or ‘workshop key’ (which contains unique programming software for the vehicle) needing to be ordered the from factory. Our Mercedes specialist equipment allows us to bypass this and carry out Mercedes ESL programming on the same day in a process which takes up to two hours. We’re also able to come to you and your vehicle if required.

This will save you cost of recovery, a hefty main dealer bill and wasted time!

Call us today to see how fast we can get you on the road again if your Mercedes has a steering lock failure or is showing early signs.