Mercedes Steering Column Fault – Engine Non Start

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4.8 Avg 1284 Reviews
I have an Old iveco . Didn't match anything but your tech persevered and manually cut me a new key . 4 hours of sweating and head scratching ( very impressed)
Mr Karl Hikins
I had ongoing issues with my ML350 intermittent starting. Came across these guys on the net. Called them at 3.30pm car fixed at 7pm. These guys are really professional and really do over achieve. Can't praise them enough. Carl
Excellent service and fast turnaround. Would definitely recommend!
The service could not be faulted and exceeded expectations. I would certainly use it again, but hopefully it won't be necessary! A very satisfied customer. The engineer could not have been more helpful or likeable.
Quick, efficient and polite. Excellent service, excellent results.🤗
Very good telephone service to log my call. Engineer was with me within 3 hours of calling and at the expected time. He was very polite and kept me informed of what he was doing. a New key was programmed and working within an hour
On time. Reasonable price. Fast service. Would recomend!
It’s a very efficient and quick service.
Jay Patel
Great prompt and friendly service.
Very good and fast service
Once driver turned up did not take long to initiate a new key. Very much appreciated and helpful.
Mr Abdirizak Abdikarim
Nice guy and quick thanks you guys
Mrs Fiona Scot Roberts
I lost my volvo keys and it seemed that the only way of replacing them was going to a Volvo dealership. Not only did I have to pay to get the car towed there since it was locked but they had to order the parts then install them and that meant waiting a week and spending around a £1000...Car key solutions offered me an appointment within hours and after an hour with a computer, they gave me two new keys which seem to work immaculately. Cost was £700. Pricey by way faster and cheaper than vovlvo
Time efficient service. Good and polite agent who explained everything very well. Very recommended!
Mr Andy Washington
Quick, efficient
Window wise trade ltd
Mr Tony Willis
Brilliant service. They drove across London to save me a long drive and reprogrammed my key on the spot. Will use this company again.
Mirage Adam
Amazing customer service, they kept me informed when driver was running 20 minutes late & got the job done in 20 minutes once he arrived. Phenomenal service! Thank you so much!
The person who sorted out my key was brilliant, best custoner service I have seen for a long time
Engineer turned up early - i was not home, but he happily waited until i got there without any fuss. Due to an issue with the car, he couldn't get the remote key to work which bothered him more than me! A good experience and reasonable price considering it is a mobile service.
RF Mummery Roofing Specialist
Fantastic service very quick and a very knowledgeable technician super service.
Excellent and polite technician. Thank you
Unique Locksmiths
Great service as always, we at UNIQUE LOCKSMITHS are extremely happy of our partnership and will carry on working together.
Heidi Evans
Very efficient and friendly. Would definitely recommend.
Terrence Hillyer
Very friendly and professional happy with our new keys good service
Sicily Food
good customers service at the phone and professional job about your guys , thank you very much indeed
Mr Falviu Morar
Professional and very efficient.
Marie Kelly
Arrived on time. Explained what they were going to do and how long it would take. Finished before the time stated and I have a working key. Excellent service
Thanks so much for turning a disaster into a triumph! Your speedy response and expertise in solving a tricky problem was incredible!Your engineer was reassuring and his technical expertise and manner quite exemplary!! Thanks again regards. PW Chesham.
Tony Baio
Professional Top
Thank you 🙏🏻 great service
Mr Tomas Adomaitis
Outstanding service. Friendly engineer. No mess no damage. Would 100% recommend!!!
fast efficient friendly
Ms Sonal Kaur
Good service
The Engineer I think His name is Chris was brilliant. Thank you
Dave Murkin
The technician Chris was very professional, polite and certainly knowledgeable. He turned up on time and produced a replacement key at the price quoted. Pricing was well below other key services. Thanks Chris and "Car Key Solutions"
Jean Reynolds
thank you Victoria for arranging a mechanic to come and fix my grandsons car ,only took half an hour to deal with it if we had done this by any other mans it would have taken well over a week to get another key for the one he lost . Can i also commend your mechanic who did a wonderful job
Fantastic service, I would highly recommend them!
Mr Ross
Very good and helpful, nothing too much of a problem
Lost two sets of car keys and was cheaper to use these guys than go through my insurance was very happy with their service, didn't have to wait long either.

Do you have these symptoms with your Mercedes?

  • You need to turn key in the ignition several times before lights turn on dashboard
  • Key turns in ignition but no dashboard lights
  • Steering is locked on with key in ignition
  • Steering lock is OFF with no key in ignition
  • After having a flat battery or jump starting the car one of the above is happening resulting in NOT BEING ABLE TO START THE ENGINE

Models affected

Did you check?

  • Spare key
  • Battery is fully charged

What to do now?

Firstly you have to recover the vehicle to an appropriate car repairer equipped with right diagnostic equipment in order to assess the situation and carry out the repair.

After diagnostic, they will say it’s either Electronic Ignition Switch (EIS) or Electronic Steering Lock (ESL) fault, or may advise on changing both units, and maybe even the keys.

If the column lock is on, some will insist on replacing the complete steering column!

The actual problem is the STEERING COLUMN LOCK MODULE.

That could mean a big cost and massive inconvenience, but we have a better solution for you!

We stock Mercedes steering column lock units (ESL) and Mercedes remote keys in the new style chrome finish, provided with a same day service.

If you notice your steering lock starting to fail, perhaps it’s taking a few attempts before the ignition switches on, maybe you hear an unusual clicking noise coming from the steering lock when inserting the key or when removed from the ignition switch (EIS). If so, it’s advisable that you have it checked to avoid the inconvenience of being stuck with the car following a complete failure of the ESL. Replacement of Mercedes steering column lock while the vehicle is still running can be provided at a discounted cost if you book the service in advance and come to us at our premises in Finchley Central (N3 2QG).

Here at Car Keys Solutions we have developed a procedure that enables us to replace and program your faulty steering lock using state-of-the-art programming equipment on the spot. The programming procedure at a main dealer will take several days due to the ‘green key’ or ‘workshop key’ (which contains unique programming software for the vehicle) needing to be ordered the from factory. Our Mercedes specialist equipment allows us to bypass this and carry out Mercedes ESL programming on the same day in a process which takes up to two hours. We’re also able to come to you and your vehicle if required.

This will save you cost of recovery, a hefty main dealer bill and wasted time!

Call us today to see how fast we can get you on the road again if your Mercedes has a steering lock failure or is showing early signs.